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Returns and Exchanges

RETURNS AND EXCHANGES

We hope you are happy with the purchases you have made with us and they are delivered to you in a timely manner, and in great condition. Please inspect your products immediately upon arrival. If you are not satisfied with your purchase, or it arrives to you damaged, you may return the product(s) to us within 7 days of delivery date for a refund (less shipping & handling charges) or an exchange of product at an equal value.

If you would like to return a product(s) for any reason, please simply notify us via email at info@weddingdaysupplies.com to receive an RPA (Return Products Authorization) number. All products returned to us must be in the original packaging and in its entirety as we do not accept partial returns. Please include all invoices and paperwork that may be included with the order.

If an item is returned used, a refund will not be issued.

Please note that customized orders, edible items and personalized items cannot be returned or exchanged unless they are incorrect due to a manufacturer error.

CANCELLATION POLICY

We do our best to place your order as quickly as possible so it will arrive to you in a timely manner. Your order is processed as soon as we receive it and will be shipped shortly after. If you need to cancel or change an order, please contact us immediately at info@weddingdaysupplies.com and we will do our best to stop processing of the order; however, once the order is placed, we cannot guarantee it can be cancelled or changed. A $25.00 change fee may apply.